Privacy Policy

1. Introduction
Welcome to the Gorilla Pools website (https://gorillapools.com). At Gorilla Pools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about our users. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect personal information when you provide it directly to us through our contact forms, email, phone calls, or other direct communication. This may include:

• Name, email address, phone number, and address.
• Information related to pool services you are interested in.
• Any other personal information you voluntarily provide.

We also automatically collect certain information about your visit, such as your IP address, browser type, device information, and interactions on our site, using cookies and similar tracking technologies.

3. How We Use Your Information
We use your personal information to:

• Respond to your inquiries, schedule appointments, and provide information about our services.
• Improve our website, services, and customer experience.
• Send promotional communications about our services, which you can opt out of at any time.
• Analyze website usage to help us understand visitor behavior and enhance our site’s functionality.

4. Sharing Your Information
Gorilla Pools does not sell, rent, or trade your personal information. We may share your information with third parties in the following cases:

• Service Providers: We may share your information with third-party providers who assist in delivering our services, such as scheduling software and marketing tools.
• Legal Requirements: We may disclose information if required by law or in response to legal processes.

5. Cookies and Tracking Technologies
Our website uses cookies to collect information and improve your online experience. Cookies are small files stored on your device that allow us to track your browsing behavior on our website. You can disable cookies through your browser settings, though this may impact your experience on our site.

6. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Links to Other Sites
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Choices
You have the right to opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly at [email protected].

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under this age, we will take steps to delete such information from our records.

10. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or relevant laws. Updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

• Gorilla Pools
  1904 W Parkside Ln, Suite 110
  Phoenix, AZ 85027
• Phone: 480-450-6999
• Email: [email protected]

Thank you for trusting Gorilla Pools with your privacy.